Who We Are
This website is operated by Suwanee Social LLC, doing business as Suwanee Social (“Suwanee Social,” “we,” “us,” or “our”).
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We collect the following information directly from you through the forms on our website:
Contact form (/contact) — used to respond to general inquiries:
- Full name, last name
- Email
- Phone
- Message
Catering form (/catering) — used to process catering and private event requests:
- Full name, last name
- Email
- Phone
- Date of the event
- Time
- Number of guests
- Message
Careers form (/careers) — used to process job applications:
- Full name, last name
- Email
- Phone
- Position applied for
- Message
- File (e.g., resume upload)
Reservations and orders. When you make a reservation, place an online order, or purchase a gift card through our third-party providers, additional information is collected directly by those providers, as described in the “Third-Party Services” section below.
Automatically collected data. Because our website uses analytics, advertising, and infrastructure tools, we (or the providers of those tools) automatically collect certain technical information when you visit our site, including pages visited, device and browser information, approximate location (city level), traffic source, IP address, ad clicks and conversions, and identifiers used for ad targeting and measurement. Details on each tool are provided in the “Third-Party Services” section.
How We Use Your Information
We use the information described above to:
- Respond to inquiries submitted through the contact form
- Process and respond to catering and private event requests
- Process job applications submitted through the careers form
- Process reservations made through OpenTable
- Process online orders and gift card purchases made through Toast
- Operate, maintain, and improve our website, including loading site content such as menus and locations
- Understand how visitors use our website through analytics
- Deliver and measure advertising through Google Ads/DoubleClick and Meta Pixel
- Protect our website from bots and abuse using Google reCAPTCHA
We do not use your information for email marketing, as we do not currently use an email-marketing service.
Cookies and Tracking
Our website uses cookies and similar tracking technologies from the analytics, advertising, and functional services listed in the “Third-Party Services” section below. These technologies help us understand site usage, measure advertising performance, load site content, and support core site functions such as maps, reservations, and bot protection.
For a full list of the specific cookies used, their purpose, and duration, please see our Cookie Policy.
Third-Party Services
- Google Ads / DoubleClick — an advertising service provided by Google LLC. It processes ad clicks and conversions, pages visited, and identifiers used for ad targeting. Privacy policy: https://policies.google.com/privacy
- Meta Pixel — an advertising service provided by Meta Platforms, Inc. It processes pages visited, actions taken on the site, and hashed identifiers used for ad targeting and measurement. Privacy policy: https://www.facebook.com/privacy/policy/
- Google Analytics 4 — an analytics service provided by Google LLC. It processes pages visited, device and browser information, approximate location (city level), and traffic source. Privacy policy: https://policies.google.com/privacy
- Google Tag Manager — an analytics service provided by Google LLC. It loads and manages other tracking tags configured for the site. Privacy policy: https://policies.google.com/privacy
- Google Maps (embed) — an embedded map service provided by Google LLC. It processes IP address and map interactions. Privacy policy: https://policies.google.com/privacy
- Google reCAPTCHA — a functional service provided by Google LLC. It processes device and behavior signals used to distinguish humans from bots. Privacy policy: https://policies.google.com/privacy
- OpenTable (reservations) — a functional service provided by OpenTable, Inc. It processes reservation details (party size, date, time) and name, email, and phone when booking. Privacy policy: https://www.opentable.com/legal/privacy-policy
- Toast (online ordering / gift cards) — a functional service provided by Toast, Inc. It processes order and gift card purchase details, and name, email, phone, and payment information when ordering or buying a gift card. Privacy policy: https://pos.toasttab.com/privacy
- Toast (online ordering / gift cards) may load Adobe Fonts (Typekit) to process its own features. Adobe Fonts is an infrastructure service provided by Adobe Inc. that processes IP address to serve font files. Privacy policy: https://www.adobe.com/privacy/policy.html
- Toast (online ordering / gift cards) may load Amazon CloudFront (CDN) to process its own features. Amazon CloudFront is an infrastructure service provided by Amazon Web Services, Inc. that processes IP address to serve assets. Privacy policy: https://aws.amazon.com/privacy/
- Toast (online ordering / gift cards) may load Cloudflare (CDN / security) to process its own features. Cloudflare is an infrastructure service provided by Cloudflare, Inc. that processes IP address for security filtering. Privacy policy: https://www.cloudflare.com/privacypolicy/
- Google Fonts — an infrastructure service provided by Google LLC. It processes IP address to serve font files. Privacy policy: https://policies.google.com/privacy
- Supabase (site database) — an infrastructure service provided by Supabase Inc. It processes content requests used to load site data such as menus and locations. Privacy policy: https://supabase.com/privacy
Targeted Advertising and Your Opt-Out Rights
Our website uses Google Ads/DoubleClick and Meta Pixel to deliver and measure advertising based on your activity on our site, such as pages visited, ad clicks and conversions, actions taken on the site, and hashed or other identifiers used for ad targeting.
You can opt out of this type of targeted advertising by using the “Do Not Sell or Share My Personal Information” link in our site footer or cookie banner. You may also manage cookie-based tracking through your browser settings or through the opt-out mechanisms offered directly by Google and Meta in their respective privacy policies linked above.
Your Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the right to:
- Know what personal information we have collected about you and how it has been used and disclosed
- Delete personal information we have collected from you, subject to certain exceptions
- Correct inaccurate personal information we maintain about you
- Opt out of the sale or sharing of your personal information for targeted advertising
To exercise any of these rights, please contact us at gerson@thesuwaneesocial.com. We will respond to your request in accordance with applicable law.
Data Retention
We retain the information collected through our contact and catering forms for as long as needed to respond to your inquiry and for a reasonable period afterward for recordkeeping purposes.
Job application information submitted through the careers form is retained according to our hiring needs and applicable recordkeeping obligations.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address the situation.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Disclaimer
This document is provided for informational purposes only and does not constitute legal advice. It should be reviewed by a licensed attorney before use to ensure compliance with applicable laws and regulations.
